Solutions · Home services
DMAI Pro for AC & HVAC services
Servicing, repair and installation of split, ducted, central/FCU systems, evaporative coolers, boilers and water heaters, plus annual maintenance contracts. The assistant captures unit type and count, the problem, error codes and address, prioritises summer breakdowns, books technician visits and sells AMCs.
Questions your customers ask
Each is answered from your own information.
How much is a service per AC?
How often should it be serviced?
Does my AC need gas?
What's the call-out fee?
Can you come today?
Water is dripping from the indoor unit
7 ready flows
Emergency breakdownSafety, heat priority and fast dispatch
Book a service / cleaningBook a routine service with a clear price
Repair & diagnosisCollect symptoms and error-code photos so the tech brings the right part
New installationSize the unit correctly and book a survey or installation
Annual maintenance contractSell an AMC with clear visits and coverage
Seasonal cooler & boiler serviceBook spring cooler start-ups and autumn boiler services
Warranty callbackHandle repeat issues after a service or repair
Sales stages
- New request
- Info & photos received
- Visit booked
- Diagnosed
- Quote approved
- Job done
- Paid
- AMC customer
Instagram ideas
- Before/after reel of a filthy coil and filter cleaning
- Story 'send your error code, we'll explain it' with a question sticker
- Pre-summer AMC campaign with 'contract' comment keyword
- Energy tips: 24°C thermostat, filter cleaning