Solutions · Food & beverage
DMAI Pro for Restaurant & café
Restaurants, cafés, café-restaurants and food courts that use Instagram as their main shop window: food and ambience reels, daily-menu stories, live-music schedules and off-peak deals. Most DMs ask about the menu and prices, table bookings for busy nights and occasions (birthdays, anniversaries, get-togethers), opening hours, parking and location, and sometimes takeaway. Guests want fast answers; if they don't hear back within minutes, they go elsewhere.
Questions your customers ask
Each is answered from your own information.
Can you send the menu?
Do you have a table for 4 tonight at 9?
Is there a booking fee or deposit?
Is there a minimum spend per person?
Do you have vegetarian or gluten-free food?
Do you have parking?
7 ready flows
Book a tableA complete, confirmed booking in under two minutes, with no back-and-forth with the admin.
Menu & pricesSend the up-to-date menu and answer "Do you have X? How much?" accurately.
Birthday & occasion bookingTurn "Can we book for a birthday?" into a booking with a package and deposit.
Takeaway & delivery orderTake direct takeaway/delivery orders (no platform commission) with address and payment.
Address, hours & parkingInstant answers to the most common info questions.
Cancel or change a bookingFree up tables for others and reduce silent no-shows.
Complaints & feedbackHear dissatisfaction before it becomes a public comment or bad review.
Sales stages
- First message
- Viewed menu
- Booking in progress
- Booked
- Confirmed day before
- Attended
- Regular guest
Instagram ideas
- Comment "menu" under a food reel → auto-DM the menu + booking button
- Comment "book" under a music-night post → booking flow pre-set to that date
- "Tables free tonight" story with a question sticker; replies → quick booking
- Off-peak discount story (e.g. 3-6 pm) with a keyword for the code