Solutions · Automotive & motorcycles
DMAI Pro for Auto parts & accessories
Parts sellers (genuine, aftermarket, used/salvage), accessory shops, car audio & multimedia installers and engine-oil sellers selling on Instagram and WhatsApp. Most DMs are 'do you have X for my car? price?' and the biggest pain is wrong parts and returns. The assistant asks make, model, year and engine, collects a photo of the registration card or the VIN and a photo of the old part, sets the part grade (genuine/aftermarket/used), shares saved stock and price, takes the order and delivery and books fitting where needed. Final fitment confirmation stays with a parts specialist.
Questions your customers ask
Each is answered from your own information.
Do you have this part for my car?
What's the difference between genuine and aftermarket?
How do I know the part is genuine?
Why do you need my VIN?
Is there a warranty?
Can I return it if it doesn't fit?
5 ready flows
Part enquiry with fitment checkCollect enough data for exact fitment, then quote stock and price
Place order & deliveryCreate the order, delivery and payment
Book installation (audio, screen, camera, part)Book an install slot with duration and required add-ons
Engine oil & oil changeRecommend the right oil per the manual and book purchase or change
Return or exchange a partCheck return eligibility and log the request with photos
Sales stages
- First message
- Vehicle details received
- Fitment confirmed
- Quoted
- Ordered
- Paid
- Delivered / fitted
- Repeat customer
Instagram ideas
- 'Genuine or fake?' comparison reel + comment 'GENUINE'
- Oil price-list carousel with comment 'OIL'
- Before/after Android screen install video for a popular model
- 'New arrivals' story with a 'Which car?' question sticker
A reminder sent automatically
Hi 🔩 The part you asked about is still in stock — shall we hold it for you?