Solutions · General retail
DMAI Pro for Books & stationery
Online bookshops, language and exam-prep book sellers, and fancy stationery pages (notebooks, planners, pens, stickers, art supplies). Customers send a cover photo or title and ask 'in stock? which translation? which edition?'. For foreign and language books, original vs reprint and edition matter. Orders spike at back-to-school and exam time, and school supply lists are common.
Questions your customers ask
Each is answered from your own information.
Is this book in stock?
Which translation do you have?
Original or reprint? Which edition?
What's the discount?
Does it come with audio?
Can you source books you don't stock?
6 ready flows
Book lookup & orderFind the right book (translation/publisher/edition), confirm stock and price, and place a multi-book order
School supply listTurn a school-list photo into a full basket
Bank transfer & receipt checkCollect payment the usual Instagram way, match receipts to orders, block fake or unlinked receipts
Back-in-stock alertKeep customers whose item is out of stock
Order statusAnswer 'when will it arrive?' without the admin, using the order's status and tracking
Returns & exchangesLog return/exchange requests with photo and reason, then hand off for the decision
Sales stages
- First message
- Titles identified
- Cart
- Awaiting payment
- Paid
- Shipped
- Delivered
- Loyal reader
Instagram ideas
- Comment 'IN STOCK?' under a book post → price and editions by DM
- Story 'New this week' with a question sticker
- Back-to-school campaign with the keyword 'LIST'
- Reel '5 books for…' + comment 'BOOK' to get the list and prices
A reminder sent automatically
Hi again 🌸 The book you asked about is still in stock — questions, or shall I order it for you?