Solutions · Real estate & workspaces
DMAI Pro for Building, facility & property-care management
DM assistant for building and owners'-association managers, facility-management firms and property caretakers: takes management or annual maintenance contract requests from boards and owners and books a technical survey, logs and prioritises residents' fault reports with unit number and photos, answers service-charge questions only from saved records, and sells absent owners a monthly property-care plan with photo reports.
Questions your customers ask
Each is answered from your own information.
How much does building management cost?
What does a management contract include?
What is my unit's service charge?
How are service charges calculated?
Who pays for repairs inside my unit?
How fast will a technician come?
6 ready flows
Management or maintenance contract requestUnderstand the building and the board's or owner's needs, explain what drives the fee and book a technical survey
Resident fault reportLog faults with unit number, photos and urgency; send dangerous cases to the emergency number and the team
Service charges & statementsAnswer service-charge questions from saved records, send the payment link and refer disputes to the finance manager
Home watch planSell a monthly plan of checks, photo reports and key holding to absent owners
Resident rules & servicesAnswer move-in/out, renovation permits, access cards, parking and amenity bookings from the saved rules
Contract client supportPlanned-visit schedule, reports, renewal or cancellation and service complaints
Sales stages
- Inquiry
- Needs captured
- Survey booked
- Proposal sent
- Board review
- Contract signed
- Home watch client
- Active client
- Lost
Instagram ideas
- Before/after reel of a lobby or plant-room refresh with 'comment MANAGE for our company profile by DM'
- Story 'Off for the summer? Leave your villa with us' with a question sticker
- Tip post '5 ways to control service charges without cutting quality'
- Highlights: 'Our buildings', 'Preventive maintenance', 'Home watch'