Solutions · Food & beverage
DMAI Pro for Home-cooked food delivery
Home cooks (often women and family kitchens) and small kitchens selling a daily dish, weekly lunch plans, diet meals, pickles and jams, frozen ready meals and party trays via Instagram and WhatsApp. The menu is announced daily in stories, cooking capacity is limited and orders must be placed before a cut-off (e.g. the night before or by 10 am). Delivery is by local courier and payment is usually taken before cooking (card-to-card transfer with a receipt in Iran; payment link or cash on delivery in the Gulf). Trust, cleanliness and that 'taste of home' are the main reasons people buy.
Questions your customers ask
Each is answered from your own information.
What's on tomorrow's menu?
What's the latest I can order?
Do you deliver to my area? How much is delivery?
What rice and oil do you use?
Is the meat halal?
Does the food arrive hot?
7 ready flows
Order from the daily menuCapture orders before the cooking cut-off while respecting limited capacity.
Payment & receipt confirmationCollect payment the way each country prefers, match receipts to orders and prevent fake or unlinked receipts.
Weekly / monthly lunch planTurn one-off buyers into steady subscribers (office workers, students, seniors, diet plans).
Party trays & event ordersLarger orders that need more lead time and a deposit.
Frozen meals, pickles & jams (incl. shipping to other cities)Sell shelf-stable and frozen items with correct shipping and storage rules.
Order statusAnswer 'when will my order arrive?' without the admin, using the status and tracking number stored on the order.
Report a problem with an orderHandle wrong, missing, spilled or late food the same day, with photos and compensation per policy.
Sales stages
- First message
- Menu viewed
- Order in progress
- Awaiting payment / receipt
- Paid
- Delivered
- Regular / subscriber
Instagram ideas
- Daily 'tomorrow's menu' story with a question sticker; every reply → order flow
- Comment 'menu' under a cooking reel → menu and availability sent by DM
- 'Only 3 portions left' story to create urgency
- Highlights: 'How to order', 'Delivery areas' and 'Customer reviews'
A reminder sent automatically
Hi again 🌸 The dish you asked about is still available; any questions, or shall I book it for you?