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DMAI Pro for Neighbourhood generator ampere subscription

Private neighbourhood generator operators (mainly in Iraq) who sell power to homes and shops during national-grid cuts, on a monthly per-ampere subscription. Subscribers message on WhatsApp and Telegram to subscribe, raise or lower amperes, ask this month's price and operating hours, report outages or a tripped breaker, and pay. The price per ampere and the operating hours are announced by the operator (and in some areas by the local authority); the assistant never states a price, hours or restoration time on its own, and puts safety first on any report of a cut cable, sparks or smoke.

Questions your customers ask

Each is answered from your own information.

How much per ampere this month?
How many hours does the generator run?
What's the difference between golden and normal lines?
How many amps for an AC and a fridge?
What does the connection cost?
When will you connect me?

6 ready flows

New subscriptionCapture area, amperes and line type and pass the connection request to the technician
Change amperes or lineLog a request to raise or lower amperes, change line or move house
Outage or fault reportSafety first, then tell an area-wide outage from a single-house fault and route it to the technician
Running hours & monthly priceAnswer the per-ampere price and running hours only from the operator's announced info
Monthly paymentShare the balance and collect the month via collector, e-wallet or office
Pause, cancel or bill disputeLog pause or cancellation requests and route disputes to the operator

Sales stages

  1. First message
  2. Connection requested
  3. Connected
  4. Active subscriber
  5. Payment due
  6. Paused
  7. Cancelled

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