Solutions · Fitness & sports
DMAI Pro for Gym / fitness club
Bodybuilding, fitness and CrossFit gyms selling monthly, quarterly and annual memberships, plus group classes (TRX, aerobics, functional, kickboxing), personal training, workout and nutrition plans, body composition analysis and sometimes pool/sauna. In Iran most gyms run separate women's and men's sessions; in the Gulf ladies-only gyms and sections are popular. On Instagram they attract members with gym-vibe videos, member transformations and 'free trial session' or New Year/summer/Ramadan offers. Top questions: fees, hours, female/male coach, trial session, facilities and location. Retention (renewals) matters as much as acquisition.
Questions your customers ask
Each is answered from your own information.
How much is the monthly membership?
What are the ladies' hours?
Do you have female coaches?
Do you offer a free trial?
Is a workout program included or extra?
What equipment brands do you have?
6 ready flows
Membership inquiry & sign-upQuote fees by section and goal, then guide to a trial or sign-up
Book a free trial sessionGet the lead into the gym for a visit and convert to a member
Group class bookingReserve a spot in limited-capacity classes for members
Renewals & win-back of inactive membersRemind about expiry, offer renewal, and follow up members who stopped coming
Personal trainer offerSell PT packages to members
Freeze, transfer or cancel membershipLog freeze/cancel requests per the rules with a polite retention attempt
Sales stages
- First message
- Fee inquiry
- Trial booked
- Visited
- Joined
- Active member
- Membership expiring
- Renewed / churned
Instagram ideas
- Member transformation Reels (with consent) + comment "PRICE" to get fees by DM
- "Free trial session" click-to-DM ad campaign
- Story with the weekly class schedule and spots left; reply to book
- Ice breakers: "Prices & hours", "Free trial", "Book a class", "Personal trainer"