Solutions · Travel, stays & tourism
DMAI Pro for Hajj, Umrah & ziyarat trips
DM assistant for licensed Hajj, Umrah and ziyarat operators: presents dates and packages, explains documents and conditions (passport, visa, vaccinations, mahram/companion rules as currently in force), takes registrations and deposits, arranges rooms and room-sharing, and sends pre-departure reminders and travel guides, respectfully and without issuing religious rulings.
Questions your customers ask
Each is answered from your own information.
How much is Umrah?
When is the next departure?
What documents are needed?
Do you handle the visa?
Can women travel without a mahram?
Which vaccinations are required?
6 ready flows
Packages & datesPresent available departures by trip type, month and group size
Documents, visa & requirementsExplain current requirements (passport, visa, vaccines, age, mahram) by nationality and trip type
Registration & depositCapture pilgrim details, room and room-sharing, collect deposit and documents via a secure form
Pre-departure preparationSend itinerary, briefing session, packing list, health tips and emergency contacts
Group bookingBookings for a mosque, community or company group with a coordinator
Changes, cancellation & refundsHandle name/date changes or cancellations respectfully per the rules
Sales stages
- Inquiry
- Packages shared
- Initial registration
- Deposit paid
- Documents complete
- Visa issued
- Departed
- Returned
- Cancelled / lost
Instagram ideas
- Departure-dates post with 'comment UMRAH for prices by DM'
- Educational reels: 'Umrah document checklist' and 'Essential packing'
- Highlights: 'Licence', 'Past groups', 'Pilgrim testimonials'
- Avoid posting pilgrims' photos without consent or any imagery disrespectful to holy sites