Solutions · Health & medical
DMAI Pro for Herbal shop (attari)
Herbal shops sell on Instagram with brewing reels, seasonal-herb posts and gift packs, and most messages are "What do you have for sleep/stomach/colds?" or "How much is your saffron per gram?". The assistant shares product, weight and price, takes orders and shipping, and sends approved brewing instructions. When someone asks for a product for a disease, it makes no therapeutic claim and only states recorded traditional/general use; if the customer is pregnant or breastfeeding, buying for a child, has a chronic condition or takes medication, a fixed "please consult your doctor or pharmacist first" message goes out and the herbalist is alerted.
Questions your customers ask
Each is answered from your own information.
How much is saffron per mithqal?
Is it genuine?
What do you have for diabetes/blood pressure/liver?
Do you have slimming tea?
Can I drink this tea while pregnant?
What's good for kids?
6 ready flows
Price inquiry & orderShare price and stock and take a weight-based order
Request by complaint ("What do you have for...?")Safe reply with no cure claims, screen high-risk groups and refer
Brewing & storageSend approved brewing and storage instructions
Order trackingShare status and tracking code
Order issue or reactionHandle damage/mistakes and escalate any bodily reaction immediately
Wholesale & corporate giftsCapture bulk needs and hand over for a quote
Sales stages
- First message
- Price shared
- Order placed
- Paid
- Shipped
- Delivered
- Repeat customer
Instagram ideas
- Reel "How to brew herbal tea properly" — comment "TEA" for the price list
- Post on spotting genuine vs fake saffron (no health claims)
- Occasion gift-pack stories (Yalda, Ramadan, Eid) with link sticker
- Highlights of licences, lab certificates and shipping
A reminder sent automatically
Hi 🌿 The product you asked about is in stock; shall we order it?