Solutions · Arts, crafts & handmade
DMAI Pro for Persian & Gulf heritage crafts
Shops, workshops and master artisans selling Persian crafts (minakari, khatam, ghalamzani, turquoise inlay, termeh, ghalamkar, moarraq) and Gulf crafts (sadu, khous, talli) on Instagram and WhatsApp. Customers usually ask about price, authenticity, dimensions, lead time for custom pieces, gift wrapping and safe shipping of fragile items at home or abroad. Corporate gifts with logos, souvenir sets and wholesale are a major share of sales.
Questions your customers ask
Each is answered from your own information.
How much is this plate/box?
Is it really handmade or printed?
Do you give a certificate of authenticity?
What are the exact dimensions?
How long does a custom piece take?
Can you engrave a name or logo?
6 ready flows
Browse pieces & pricesShow pieces that fit the customer's taste, purpose and budget, then lead to an order.
Place order & shipRecord the piece, packaging, destination and payment; explain safe shipping.
Corporate gift quoteCollect details for bulk/corporate orders with logo and send a quote.
Custom-made pieceRecord custom specs (name, verse, size, colour), state lead time and take a deposit.
Order tracking & transit damageReport order status and handle breakage quickly.
Authenticity & careAnswer authenticity, material and care questions confidently without exaggeration.
Sales stages
- New inquiry
- Catalogue sent
- Piece reserved
- Quote sent
- Paid
- In production
- Shipped
- Delivered & reviewed
Instagram ideas
- Making-of reel (enamel painting, engraving) + comment 'price' → auto-DM with price and size
- 'One of a kind' story with question sticker → 24-hour hold
- Highlights for 'International shipping' and 'Packing' to cut repeat questions
- Corporate gift campaign before Nowruz/National Day with keyword 'corporate' → quote form
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Hi 🌸 Did you see the pieces I sent? Happy to share more sizes or photos.