Solutions · General retail
DMAI Pro for Hobby, collectibles & fandom shop
DM assistant for RC and scale-model shops, model kits and LEGO, trading cards, anime and K-pop merchandise, comics and manga, and blind boxes. Buyers are mostly collectors or young fans asking about scale and part compatibility, album versions, card condition, authenticity, pre-orders and drop dates. The bot finds the product from a post or photo, talks stock and price only from the catalogue, takes pre-orders with clear terms, and leaves card valuation and authenticity calls to the shop's expert.
Questions your customers ask
Each is answered from your own information.
Is it authentic, not a fake?
How many album versions? Are photocards included?
Can I choose a specific member's photocard?
When will my pre-order arrive?
Can I cancel a pre-order?
What are the odds of the secret figure?
7 ready flows
Order from a post / storyTurn a 'price?' comment or screenshot into a complete order with the right version and address
Pre-orders & group ordersTake pre-orders for albums, figures, manga or new sets with clear deposit, rough timing and cancellation terms
Spares & compatibility (RC & kits)Find the part, battery or paint that fits the customer's model and refer uncertain cases to the specialist
Trading cards: buy, sell & eventsSingles and boxes, taking customers' sell or trade offers with photos, and store tournament sign-ups
Blind boxes, drops & authenticityAnswer questions about available series, drop dates and authenticity only from the seller's data, and add people to the alert list
Bank transfer & receiptCollect the transfer receipt, have an admin match it to the order and prevent fake receipts
Order status, defects & returnsAnswer order and pre-order status from the record and log defects or missing items with photos for the admin to decide
Sales stages
- First message
- Product identified
- Awaiting payment
- Pre-ordered
- Paid
- Shipped
- Delivered
- Repeat collector
Instagram ideas
- Blind-box or booster unboxing reel with 'comment PRICE'
- Album pre-order announcement with keyword 'PREORDER' and terms in the caption
- Story 'Sell or trade your cards' with a question sticker
- Highlights: 'Pre-orders', 'Arrived', 'Authenticity', 'Tournaments'
A reminder sent automatically
Hi again ✨ If you still want this item, let me know and I'll place the order.