Solutions · Industry, wholesale & recycling

DMAI Pro for Industrial & commercial equipment service

Companies and workshops that repair, install and service industrial and commercial equipment: cold rooms and commercial refrigeration, coffee machines, air compressors, PLC and automation, hydraulics and pneumatics, machinery, industrial sewing machines, scales and weighbridges, and water treatment. The assistant records equipment type, brand/model, fault and video, spots urgent cases (line stopped, stock at risk) and alerts the on-call technician at once, books site visits, collects project quote requests (such as a new cold room) and maintenance-contract leads, gets written quote approval and advance payment, and never tells anyone to open live or pressurised equipment.

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Questions your customers ask

Each is answered from your own information.

Is there a call-out fee?

Do you come at night or on holidays?

Our cold room stopped—what about the stock?

Just recharge the gas

How much does a cold room cost?

Are your parts genuine?

8 ready flows

Equipment breakdown repairCapture equipment, model, fault and video; triage urgency; choose a service mode and book the visit

Urgent call-out (line stop / chilling failure)Safety message, capture location and phone, alert the on-call technician at once

Cold room project quoteCapture site type, temperature, size, goods and site photos; explain price drivers and book a survey

Quote approvalShare the inspection result and quote and get written approval before work starts

Maintenance contractCapture site type, equipment, unit count and frequency and pass it to the team for a proposal

Scale calibration & repairCapture purpose, scale type/capacity and count, location, and book the job

Buy equipment (new & used)Capture equipment type, usage and site constraints, suggest from the owner's stock and hand to sales

PLC & automation requestCapture the need, controller brand, description and files; choose on-site or remote and book

Sales stages

New request
Survey booked
Inspected
Quote sent
Approved
Awaiting parts
In progress
Completed & tested
Paid
Contract customer
Declined

Instagram ideas

Before/after repair reels (cold room, compressor, coffee machine)
Post '5 signs your cold room needs servicing'
Comment 'cold room' → auto-DM with quote questions
Stories of ongoing projects with client permission