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Solutions · Industry, wholesale & recycling

DMAI Pro for Industrial MRO supplies

Suppliers of industrial MRO (maintenance, repair and operations) goods: PPE and workwear, bearings and power transmission, industrial electrical and automation, pumps and valves, welding and oil & gas supplies. Customers are mostly factories, contractors, technicians and procurement teams who send part numbers, nameplate photos or RFQ files and ask about stock, brand, originality, standards and lead time. Fast replies, accuracy on part numbers and honesty about stock and documents decide the sale.

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Questions your customers ask

Each is answered from your own information.

Is this part number in stock? What's the price?
Is it original or a copy?
Do you have an equivalent?
Does this shoe/helmet meet EN or ANSI?
Which PPE do I need for this job?
Is there a volume discount?

7 ready flows

Part price & stock inquiryGet the part number or nameplate photo, give stock and price only from the saved list, and move to an order or quote.
PPE & workwear bulk orderCollect the contractor's items, standard, sizes and date, and send them to sales for a bulk quote.
Formal RFQ & quotationReceive the procurement team's or contractor's RFQ with delivery terms and required documents, and send it for pricing.
Order & deliveryTurn an approved quote into an order and settle payment or credit.
Trade account & vendor registrationTake a customer's credit-account request or a request to register us as a vendor in their procurement system, and pass it to accounts.
Welding consumables & machine repairSpeed up electrode and wire reorders and take in welding-machine repair requests.
Returns, shortages & warrantyLog shortage, damage, wrong-item or warranty claims with photos and open a ticket for the warehouse.

Sales stages

  1. Inquiry
  2. Specs received
  3. Quote pending
  4. Quote sent
  5. Order placed
  6. Delivered
  7. Trade account
  8. Lost

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