Solutions · Arts, crafts & handmade
DMAI Pro for Pottery, ceramics & glass
Pottery and ceramics studios, tile painters, stained-glass and glass artists, and mosaic/mirror workers who both sell pieces and run classes. Three conversation types dominate: buying ready pieces (mugs, bowls, vases), custom orders (name/logo sets for cafés, weddings and corporate gifts, house-number tiles, stained-glass panels) and workshop bookings. Drying and kiln-firing time, food-safe glazes and safe shipping of fragile goods come up constantly.
Questions your customers ask
Each is answered from your own information.
How much is a pottery workshop per person?
I've never tried it; can I join?
When will my piece be ready?
Can I take it home the same day?
From what age can kids join?
Private sessions for birthdays or teams?
6 ready flows
Workshop bookingPick workshop type, group size and time, take payment and send prep notes.
Custom set orderCapture details of a name/logo set, approve a sample and plan around firing time.
Buy a ready pieceSell ready pieces from posts/stories with safe fragile packing.
Class piece status (kiln)Answer 'when is my piece ready?' from the firing status and arrange pickup or delivery.
Stained glass, tile & mirror projectsGet dimensions, site photos and design for per-m² pricing and visit/installation.
Payment & receipt checkCollect payment (full or deposit), match the receipt to the order and prevent fake receipts.
Sales stages
- Inquiry
- Workshop booked
- Attended
- Order & deposit
- In the kiln
- Delivered
- Member / repeat
Instagram ideas
- ASMR wheel-throwing reel + comment 'WORKSHOP' → times and booking
- 'Kiln opening' reel + comment 'PRICE' → sell fresh pieces
- Story 'Only 3 seats left for Saturday' → quick booking
- Café logo mug set post + comment 'LOGO' → B2B order
A reminder sent automatically
Reminder: workshop tomorrow at 5:30 pm 🏺 Comfy clothes and short nails!