Solutions · Industry, wholesale & recycling
DMAI Pro for Second-hand & scrap buyers
Second-hand buyers (furniture and appliances), used phone and electronics buyers, scrap metal dealers and recycling/e-waste companies. This is reverse commerce: the customer sells and the business makes an offer. DMs are usually photos with 'how much will you pay?'. The assistant should capture category, brand/model, age, condition, quantity/weight, location and access (floor, lift, building permit) and clear-out date, request photos from several angles, give an initial range and state clearly that the final price follows on-site inspection and changes only if condition differs from the photos, schedule pickup and agree payout (cash/transfer). For phones/laptops: proof of ownership, IMEI check and data wipe; for scrap: today's per-kg rate; for companies: data-destruction and recycling certificates. Suspected stolen goods are never bought.
Questions your customers ask
Each is answered from your own information.
6 ready flows
Sales stages
- First message
- Photos received
- Initial offer sent
- Accepted
- Pickup booked
- Inspected & paid
- Declined / no deal
Instagram ideas
- 'Turn your stuff into cash before moving' reel + 'Comment SELL'
- Daily copper/aluminium rate story with auto reply
- 'Send a photo, get an offer' click-to-DM ad
- Highlights: 'What we buy' and 'What to bring'