Solutions · Food & beverage
DMAI Pro for Water & gas delivery
Bottled water, gas cylinder and ice distributors taking orders by WhatsApp and DM. Most messages are short and repetitive: 'send 2 bottles', 'gas ran out — when can you come?'. The core model is a subscription or coupon book: the customer prepays coupons and reorders with one message. Bottle/cylinder deposit, building and floor access, and delivery time are the key details; for gas, safety and regulated pricing are essential.
Questions your customers ask
Each is answered from your own information.
How much per bottle?
How do coupon books work?
What's the bottle deposit? Is it refundable?
When will you arrive? Same day?
What's the minimum order?
Do you have dispensers?
6 ready flows
Quick 'same as usual' reorderOne-message reorder for regulars using saved quantity, address and payment
First order & account setupCapture address, building access and deposit need, and offer a coupon book/subscription
Gas cylinder orderFast, safe cylinder delivery at the regulated price with building checks
Ice order for events/restaurantsCapture ice type, bag count and exact event date/time
Buy coupons, balance & deposit refundSell coupon books, report balance and log bottle return/deposit refund
Late delivery or issueHandle 'where's the driver?', leaking bottles or off-taste water
Sales stages
- New customer
- First delivery
- Coupon holder
- Recurring plan
- Low coupon balance
- Inactive
Instagram ideas
- 'This month's coupon pack' post with comment 'COUPON' → price DM
- Story 'This month's official gas price'
- WhatsApp link in bio with a pre-filled '2 bottles' message
- Gas-cylinder safety tips reel (trust building)