Solutions · Health & medical

DMAI Pro for Medical equipment & supplies

Medical-equipment customers usually write on behalf of a parent or a newly discharged patient: "Do you rent hospital beds? We need an oxygen concentrator tonight!". The assistant works out purchase vs rental, collects specs and any required prescription (e.g. for oxygen), quotes price and deposit, books delivery and setup, reminds about extensions and pickup, and for orthotics asks for sizes with a measuring guide. No medical advice is given (such as oxygen flow or treatment choice), and if the patient shows emergency signs only a fixed call-emergency message goes out and staff are alerted.

Questions your customers ask

Each is answered from your own information.

How much is a hospital bed per month?
How much is the deposit and when is it refunded?
Can you deliver today?
Do you set it up and show us how?
What flow should we set the oxygen to?
Do I need a prescription for oxygen?

5 ready flows

Equipment rentalScreen for emergencies, pick device and period, deposit, book delivery and setup
Buy a productShare price, stock and warranty and take the order
Orthotics sizing & fittingSize via guide or book a casting appointment with prescription
Extend or end a rentalExtend, schedule pickup and refund the deposit
Device support & faultsSimple troubleshooting from the manual and technician dispatch; life-support devices prioritised

Sales stages

  1. First message
  2. Quoted
  3. Order/agreement placed
  4. Delivered & set up
  5. Rental active
  6. Renewal due
  7. Device returned
  8. Repeat customer

Instagram ideas

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Hi 🩺 Is the device working well? Ask here if you have any usage questions.