Solutions · Health & medical

DMAI Pro for Pharmacy & health/beauty store

Pharmacies and stores selling health, beauty, personal care, supplements and home medical devices (BP monitors, glucose testers, medical belts). In Iran, per the Food and Drug Administration, selling medicines online (even OTC) outside the official pharmacy network is illegal and treated as smuggling; so pharmacy pages on Instagram mainly sell skincare, hair care, licensed supplements and devices, and direct customers to visit in person with a prescription or use official licensed platforms for medicines. Elsewhere (including the UAE and KSA) prescription medicines also require a prescription and a licence. Typical messages: "Is this cream original?", "What do you have for oily skin?", "In stock?", "Do you ship to other cities?"

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Questions your customers ask

Each is answered from your own information.

Is this cream genuine?

How much is it? In stock?

Do you deliver to other cities?

When will I get it?

Do you have cash on delivery?

Can you send me a certain pill?

6 ready flows

Order a health/beauty productFrom product photo to payment and delivery.

Medicine requestGive a lawful response to medicine purchase requests in DMs.

Skincare product adviceSuggest personal-care products by skin type, without treatment.

Product authenticity questionBuild trust that products are genuine.

Order trackingAnswer "Where's my order?".

Returns & damaged itemsLog return requests per policy (opened products are non-returnable).

Sales stages

First message
Product inquiry
Cart / suggestion
Awaiting payment
Paid
Shipped
Delivered
Repeat customer

Instagram ideas

Product post with comment keyword "price" auto-sending the price and buy link
Stories for new/discounted products with a link sticker or reply
Ice breakers: "Price & stock", "Sunscreen advice", "Track order", "Do you deliver medicines?"
Reel "How to check a product is genuine" to build trust