Solutions · Home services
DMAI Pro for Appliance & device repair
Repair shops for home appliances, phones, laptops, TVs and consoles. The assistant records device type, brand/model, fault and error code, asks for a photo or video, chooses on-site, walk-in or courier, explains diagnosis fees and warranty, gets quote approval and sends status updates.
Questions your customers ask
Each is answered from your own information.
Is there a diagnosis fee?
Is it same-day?
Are your parts original?
Is the repair guaranteed?
Will my data be erased?
Do I need to give my passcode?
6 ready flows
Repair requestCapture device, model, fault and media; give an initial estimate and pick a service mode
Approve quote after diagnosisSend diagnosis and get approval before repairing
Repair statusAuto-answer 'what's happening with my device?'
Ready for collection & paymentNotify readiness, take payment and arrange handover
Repair warranty claimHandle recurring faults within the warranty period
Quick price checkFast prices for common repairs (screen, battery)
Sales stages
- New request
- Device received / visited
- Diagnosed
- Quote approved
- Awaiting parts
- Repaired & tested
- Delivered & paid
- Repair declined
Instagram ideas
- Before/after repair reels (cracked screen, burnt board)
- Post '5 things not to do after dropping your phone in water'
- Comment your model → auto-DM with screen and battery prices
- Stories of today's repairs with customer permission