The panel's core sections
Simulator
Talk to the bot like a real customer on Instagram, Telegram or WhatsApp; nothing is really sent.
This section's video is coming
Until then, the written guide is right here: the same text the app's Guide button shows.
When you need it
After every change to flows, automations or content, and before switching the bot on for customers.
Step by step
- 1
Under Test customer, pick the app and language and send a message on the phone.
- 2
Under What the customer does, try other actions: a post comment, a story reply, an ad click or a voice message.
- 3
Use Fast-forward time to see what reminders and follow-ups do after hours or days.
- 4
Keep a correct conversation with Save this conversation as a scenario; after every change, click Run all to check nothing broke.
Common mistakes
- For a clean start, click Restart this customer; real customers are untouched.